| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.6 | The pharmacy does not keep all its records the way it needs to by law. And its records do not all contain the detail they should. This means that it cannot always properly account for its activities. And it may not be able to find the information it needs if something goes wrong. |
All staff have reviewed the relevant SOPs to ensure they fully understand them and will follow them. Record-keeping practices have been updated to ensure that all records are completed accurately and contain the necessary level of detail required by law. Procedures have also been reinforced to ensure that records are maintained in an organised manner and always kept accessible, allowing the pharmacy to properly account for its activities and retrieve information promptly if required. |
02/02/2026 | 19/01/2026 |
| 4.3 | The pharmacy does not properly ensure that all its medicines are stored and packaged appropriately. It also does not properly monitor its stocks and their storage conditions. This means that pharmacy may not always be able to ensure that its medicines are appropriate for supply. And it increases the risk of mistakes happening. |
All staff have been required to refer to and follow the relevant SOPs to always ensure the safe storage and appropriate packaging of medicines. Additional monitoring equipment has been introduced to ensure that all temperature requirements are consistently met and all medicines requiring special storage are store securely and appropriately. Stock management procedures have been strengthened, including reinforcing correct stock rotation and implementing regular three-monthly date checks. These measures will help ensure that medicines remain suitable for supply and will support the safe and prompt dispensing of medicines while reducing the risk of errors. |
02/02/2026 | 19/01/2026 |
Pharmacy inspections
Inspection reports and learning from inspections