| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.7 | The pharmacy team do not store people's private information securely. |
The storage of confidential information in the pharmacy will be reviewed and measures taken to ensure patient’s privacy is protected. |
31/07/2019 | 16/08/2019 |
| 2.4 | The pharmacy team cannot demonstrate that they keep up to date with new information. |
The company uses the bulletin board on the intranet to keep branch teams up to date with new developments in the profession. The branch manager will ensure that all staff are aware of the bulletin board and it is checked twice a day |
31/07/2019 | 16/08/2019 |
| 3.2 | The pharmacy team do not store people's private information securely. |
The storage of confidential information in the pharmacy will be reviewed and measures taken to ensure patient’s privacy is protected |
31/07/2019 | 16/08/2019 |
| 4.4 | The pharmacy team are not clear on what steps to take when concerns are raised about a medicine |
Staff are aware of the process for drug alerts and how to act on them, however this will be revisited with the team |
31/07/2019 | 16/08/2019 |
Pharmacy inspections
Inspection reports and learning from inspections