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Pharmacy inspections

Inspection reports and learning from inspections

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The Pharmacy Clinic (1038581) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.5

The pharmacy is not able to demonstrate it has sufficient professional indemnity insurance to cover the services it provides.

Evidence of valid insurance to be provided by the pharmacy.

03/09/2024 08/09/2024
1.6

The pharmacy’s controlled drugs registers are unreliable and do not accurately show when these medicines are obtained or supplied. And they do not meet the record keeping requirements.

Arrange out of date CD medicines to be reported to CDAO for destruction.

New CD register software to be implemented.

Pharmacist and Technicians and key staff members will again undertake SOP Learning relating to the management and use of controlled drugs to cover the following points:

-Ordering and receipt of CDs;
-Assigning responsibilities;
-Where the Controlled Drugs are stored
-Who has access to the CDs
-Who should be alerted if complications arise
-Security in relation to the storage and transportation of CDs as required by the Misuse of Drugs regulations
-Disposal and destruction of CDs
-Record keeping, including maintaining relevant CDRs under the Misuse of Drugs legislation and maintaining a record of the CDs specified in Schedule 2 to the Misuse of Drugs Regulations 2001 that have been returned by patients

19/08/2024 08/09/2024
2.2

Members of the team are not enrolled on to appropriate training courses in a timely manner for their role. So they may not have the correct skills or knowledge for their role.

All Staff Members will undergo Induction Training, Completion of their Annual Appraisal and ensure they are enrolled on an appropriate course such as Buttercups Training

03/09/2024 08/09/2024
3.1

Pharmacy regulated activities are not always undertaken on the registered premises. So there is a risk these services are not provided in line with current regulations.

MDS Preparation has been re-established temporarily at the back of the dispensary but will eventually be moved to one of the Treatment Rooms so its operation has access to a live PMR Terminal and is away from noise and distraction so as not to interfere with concentration.

03/09/2024 08/09/2024
4.3

CD medicines are not stored in a suitable manner.

CD medicines will be stored in line with the regulations.

03/09/2024 08/09/2024