| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.2 | The pharmacy does not have a robust process that is routinely followed when the pharmacy team are informed that an incident has occurred. This means that the team are not completing a thorough internal investigation and opportunities to put actions in place to prevent a similar incident occurring could be missed. |
Staff / Pharmacist training on complaints & incident reporting i.e. near misses, dispensing errors, complaints and any incidents. This will include SOPs, LFPSE, PMR Incident recording, cd reporting portal. |
27/10/2025 | 24/09/2025 |
Pharmacy inspections
Inspection reports and learning from inspections