Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
---|---|---|---|---|
1.6 | The pharmacy's responsible pharmacist and emergency supply records are not legally compliant. |
The pharmacy record has been corrected. Emergency supply records showing the date prescriptions are received will be completed and made legally compliant. |
13/11/2019 | 15/10/2019 |
1.1 | The pharmacy does not effectively identify and manage risks and it cannot always demonstrate that all supplies are appropriate. SOPs do not include the prescribing service. And prescriptions issued following consultations are not always legally valid. |
Principle 1 in the guidance will be fully implemented . SOPs will be amended as soon as the new electronic prescription service starts in August 2019. |
13/11/2019 | 15/10/2019 |
3.1 | The pharmacy's website does not include the details of the prescriber, so people might not always be able to make an informed decision about their care. |
Extensive work has been done on the website and the prescriber details will be added immediately. The new electronic prescription service will prevent this from happening. |
13/11/2019 | 26/11/2019 |
4.2 | The pharmacy does not make enough checks to make sure medicines are appropriate for the people it supplies. It does not check the identity of people requesting prescription only medicines. |
In view of this observation we will strengthen our checks (additional comments provided to the inspector), and new customers will be asked for passport copies if credit card checks and history are not sufficient. The new electronic prescription service will solve this. |
13/11/2019 | 15/10/2019 |