Chertsey Pharmacy (1036443) - Improvement action plan

The pharmacy doesn’t keep all the records it needs to by law.

All relevant team members to be retrained on the CD SOPs and also the requirements for CD register entries. Including a re-evaluation of team members competence.

All relevant team members to be retrained on the company “Specials” process and the recording requirements

Team to bring the private prescription register up to date and then maintain as per company policy.

Training to be provided on NUMSAS and the requirements of records to be made to all appropriate team members

Further training to be provided on the requirements for entries being made in the private prescription book, to include Private prescriptions, Emergency supplies and NUMSAS.