Pharmacy Xpress (1034871) - Improvement action plan

The pharmacy’s staffing level is not sufficient to provide efficient and effective services. The team struggles to manage the workload, and this may lead to unnecessary delays in medicines being supplied to people.

Vacancies for two dispensers and an ACT advertised to fill staffing profile.

Locum dispenser / dispenser cover from neighbouring stores to be sourced to support
current workload

Store Manager being transferred from an adjacent region to stabilise and support store

Additional support to be utilised to help store catch up with any overdue tasks