Well (1033232) - Improvement action plan

The pharmacy team have not kept up to date with the date checking programme. And this has led to some expired medicines being present on the dispensary shelves.

• Check short dated stock lists recorded on the electronic date checking system against the stock in the dispensary and ensure all OOD stock removed from shelving.

• Additional relief colleague arranged to complete full date check of dispensary and shop floor.

• Team meeting to discuss date checking process and re-train colleagues to ensure correct process adhered to at all times (short dated stock identified, recorded and “use this pack first” alert sticker placed on packaging).

• Ensure a date checking rota is in place and adhered to by the colleagues.

• RDM to carry out spot check during ongoing store visits.

• Recruitment completed for additional 24 hours to support the pharmacy team.