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Pharmacy inspections

Inspection reports and learning from inspections

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S.K. Roy Dispensing Chemists Ltd.; (1031899) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made

The pharmacy has no procedures in place to safeguard the welfare of vulnerable people and staff are unable to demonstrate any knowledge about this

All relevant team members by the allowed timescale will have:
1/Read and signed SOP OSOP1817 , Safeguarding Vulnerable adults and Children located in the SOP folder.
2/Read the guidance on Safeguarding in our Human Resources folder.
3/Read through and signed the RPS guidance on Safeguarding
4/Completed the Avicenna Training on safeguarding
5/Be aware of the contact details sheet displayed in the dispensary regarding how to raise concerns.

02/12/2019 27/12/2019

The pharmacy is not identifying and managing some risks associated with its services as failed under the relevant standards and Principles. Most of the pharmacy's standard operating procedures are missing, they have not been kept at the pharmacy and there is no evidence that the team has read them

I have finally reviewed, updated our SOP’s to reflect FMD. The SOP’s are now at the pharmacy located in an SOP ring binder file. I have sent the inspector an overall covering page that lists these SOP’s, and their next review date on 3.11.19.

All of us that have not yet done so will read, and sign the relevant SOP’s by the timescale allowed.

02/12/2019 27/12/2019

The pharmacy is not maintaining all of its records in accordance with the law. Records of supplies made against private prescriptions have not been kept since April 2019. In addition, all necessary records to verify that pharmacy services are provided safely should be readily available for inspection. The pharmacy has been unable to locate and show records of unlicensed medicines, it therefore cannot demonstrate that it is making these supplies and records in line with the current legislation

All prescription-only (POM) register entries will be up to date by the allowed timescale.

All records of supplies of unlicensed medicines will be located in an appropriately labelled ring binder file in the pharmacy by the allowed timescale.

02/12/2019 27/12/2019

The pharmacy is not meeting the GPhC's minimum training requirements for the team as some members of the pharmacy team have been working at the pharmacy for longer than three months and are undertaking tasks without being enrolled on accredited training appropriate for this

All relevant staff are now enrolled, or have already completed the relevant training.

02/12/2019 15/11/2019