Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
---|---|---|---|---|
1.6 | The pharmacy does not keep all its records fully in line with legal requirements. |
•Implemented new procedures so ALL pharmacist hand write their details and hours into RP log.(no more use of Computer system) 15/11/20. Folder kept near main dispensing terminal. |
16/12/2020 | 15/12/2020 |
1.7 | The pharmacy does not always manage confidential information properly or securely dispose of confidential waste. This could result in people’s personal information being disclosed. |
•Revisit Data Protection Security. |
16/12/2020 | 15/12/2020 |
2.2 | Not all team members do the relevant accredited training for the tasks that they carry out. |
Co-owners to be put on the NPA programme from 2/12/20 Implementation of Training time set aside twice a month with SI for update or necessary training. |
16/12/2020 | 15/12/2020 |
3.3 | The premises are not maintained to an appropriate level of hygiene for some of the services provided. |
•Deep clean was conducted, clearing any irrelevant material from dispensary and side room 16/11/20 |
04/01/2021 | 02/12/2020 |
3.1 | There are significant tripping hazards in the dispensary which presents a risk to staff. |
•Dispensary floor was changed on the weekend of 21/22nd November. |
01/03/2021 | 02/12/2020 |
4.3 | The pharmacy does not always store patient-returned medicines separately from its current stock medicines. Not all its stock medicines are packaged or labelled appropriately. And it does not always appropriately restrict access to some medicines which require additional security measures. |
•All colleagues revisited •Reinforces with all colleagues to store split packs accordingly. When using for a prescription original container should be kept with pharmacy, and plain carton/pack given to patient should include batch number and expiry date. Each brand/batch kept in its own original box/container. •Briefed all pharmacists on CD key protocol and introduced procedure for end of day. |
16/12/2020 | 15/12/2020 |