This website uses cookies to help you make the most of your visit.
By continuing to browse without changing your settings, you agree to our use of cookies.
Give me more information
x
-->

Pharmacy inspections

Inspection reports and learning from inspections

Skip to Content (Press Enter)

Exeter Community Pharmacy (1030750) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.6

The pharmacy does not make the required records when it supplies controlled drugs. This makes it difficult to see exactly what has happened and does not meet legal requirements.

The pharmacist has been informed of this. The pharmacist is on annual leave currently and will return to work on Monday 3rd February. The operations director currently responsible for this branch will be visiting the Pharmacy week commencing 3rd February to retrain and reinforce the regulations around CD entries. All outstanding entries will be made by 07.02.2020. A full stock balance check will be completed by 07.02.2020. Ongoing stock balance checks will be completed weekly.

17/02/2020 02/03/2020
2.1

The pharmacy does not have adequate contingency arrangements in place to ensure there are enough staff to safely provide its services.

We are looking to employ an extra member of staff. The pharmacist has also been made aware that we can utilise our area managers who cover the south west in an emergency.

17/02/2020 02/03/2020
4.3

The pharmacy does not always store its medicines, particularly controlled drugs, according to legal requirements. And it does not always ensure that it supplies people receiving their medicines in multi-compartment compliance aids with all the written information they need to identify their medicines.

The operations director currently responsible for this branch will be visiting the Pharmacy week commencing 3rd February to retrain and reinforce the regulations around CD storage.
The Operations director will visit and ensure all staff are trained on how to complete and amend a backing sheet with full descriptions and also to ensure a PIL is supplied.

17/02/2020 02/03/2020