| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.2 | The pharmacy team does not regularly learn from and review its mistakes to make services safer. And team members do not know the processes to follow when things go wrong. This includes how to create new records or access existing records to help with learning and to identify changes needed to make services safer. |
• Each member of the pharmacy team will undertake training on how to report near miss incidents and how to access reported near misses. |
28/06/2024 | 28/06/2024 |
| 4.4 | Not all pharmacy team members know how to access information relating to safety alerts and recalls. And they do not know what to do to make sure these alerts and recalls are actioned in a timely manner to protect people's safety. |
• Ensure adequate numbers of team members (to cover shift patterns and other absences) have access to relevant platforms for safety alerts, recalls and messages. • Those team members to be briefed on the actions required following alerts or recalls being received. |
28/06/2024 | 28/06/2024 |
Pharmacy inspections
Inspection reports and learning from inspections