Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
---|---|---|---|---|
1.1 | The pharmacy doesn't manage some of its risks adequately, meaning it cannot be sure that its services are always safe for people to use. |
The pharmacy will have 2 days a week management support from an experienced pharmacy manager in addition to the RP. The pharmacy manager will ensure that risks and training is managed. Equipment will be cleaned and ensure that it is fit for use. |
09/01/2023 | 27/01/2023 |
2.2 | Some team members have been completing dispensing tasks for more than three months without being started on accredited training to do this. |
The team members will be put on the dispenser course. |
09/01/2023 | 27/01/2023 |
2.1 | The pharmacy team does not have enough suitably trained staff or staff doing the right training to manage its workload effectively. |
The pharmacy has lost several trained colleagues in the last few weeks. 2 members of the MCA team will be progressing to dispenser course. A trained dispenser has been offered the job. The pharmacy will also be supported by a locum dispenser and 2 pharmacists to manage the workload and allow colleagues to progress through the training. Further 2 colleagues have been recruited as MCA. A lead manager from store will help with other management tasks in the pharmacy. |
06/03/2023 | 27/01/2023 |
3.5 | The consultation room is not kept in an appropriate condition for people to use to receive healthcare services. |
The consultation will be reorganised, cleaned and broken doors etc will be fixed. |
09/01/2023 | 27/01/2023 |
4.3 | The pharmacy cannot show that some medicines needing refrigeration are always stored at the right temperatures. |
A fridge thermometer has been ordered. |
21/12/2022 | 27/01/2023 |
5.1 | The pharmacy does not have suitable equipment available to make sure its medicines fridges are keeping medicines at the right temperatures. |
A fridge thermometer has been ordered. |
21/12/2022 | 27/01/2023 |