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Pharmacy inspections

Inspection reports and learning from inspections

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Cohens Chemist (1028748) - Improvement action plan

Standard not met Reason Action being taken by the Pharmacy By when Notification By Pharmacy Improvements Made
1.6

The pharmacy team do not record fridge temperatures

Fridge temperatures have been being recorded since the day of the inspection. There is now an alert on the computer to remind staff to record temperatures every morning.

10/03/2020 05/03/2020
1.7

The pharmacy team do not adequately protect people's private information.

In light of the consultation room being accessed by walking alongside the dispensary, we are reviewing the storage facilities for bagged up medication awaiting collection. We will be replacing the collection shelves with drawers which will preserve patient privacy. In the meantime, we will purchase plastic tubs to house the bagged up medication so the bag labels are not outwardly visible. The team have also been briefed regarding the need to ensure prescriptions are not visible in the dispensary.

10/03/2020 05/03/2020
3.2

The pharmacy premises do not adequately protect patient privacy

In light of the consultation room being accessed by walking alongside the dispensary, we are reviewing the storage facilities for bagged up medication awaiting collection. We will be replacing the collection shelves with drawers which will preserve patient privacy. In the meantime, we will purchase plastic tubs to house the bagged up medication so the bag labels are not outwardly visible. The team have also been briefed regarding the need to ensure prescriptions are not visible in the dispensary.

10/03/2020 05/03/2020
5.3

The pharmacy facilities do not always protect patient privacy.

The consultation room has been tidied and there is no confidential paperwork on display. This will be maintained moving forwards.

10/03/2020 05/03/2020