| Standard not met | Reason | Action being taken by the Pharmacy | By when | Notification By Pharmacy Improvements Made |
|---|---|---|---|---|
| 1.1 | The company has failed to put adequate procedures in place to accommodate a predicted large increase in workload at the pharmacy following the closure of a nearby branch. |
Support to be provided to bring the team back up to date with dispensing. Team to be supported to validate for Off Site dispensing. Any future multi-compartment compliance aid requests to be directed to the other branches |
16/03/2020 | 10/03/2020 |
| 2.5 | There is evidence that inadequate support is given by the company to accommodate the large increase in the pharmacy's workload following the closure of a nearby branch. |
Increase in workload to be run through company budgeting tool and any deficit to be identified in hours. Company staff profiling tool to be re-run to ensure that staff are working at the correct time. Company agreed protected training time to be provided to all team members |
16/03/2020 | 10/03/2020 |
| 3.1 | Most parts of the pharmacy are cluttered and some areas, such as the consultation room are not clean. This does not present a professional pharmacy image and also increases the likelihood or mistakes. |
Team to be arranged to support the cleaning and tidying of all areas of the pharmacy including the consultation room. Area of the pharmacy to be identified for storage of prescriptions awaiting checking to remove it from the dispensing bench. |
16/03/2020 | 10/03/2020 |
| 4.3 | The pharmacy does not store all its medicines safely, including controlled medicines requiring special storage. This increases the risk of mistakes. And, it does not dispose of some specialist medicines safely. |
Assessment to be carried out to identify if another controlled drug (CD) cabinet can be fitted in branch. Methameasure to be installed in the branch.
|
16/03/2020 | 10/03/2020 |
| 5.1 | The pharmacy does not have the appropriate facilities for its current substance misuse services. |
Assessment to be carried out to identify if another CD cabinet can be fitted in branch. |
16/03/2020 | 10/03/2020 |
Pharmacy inspections
Inspection reports and learning from inspections