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Pharmacy inspections

Inspection reports and learning from inspections

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Zain the Chemist (9010757)

Inspection outcome: Standards met

Last inspection: 27/04/2023

Pharmacy context

This is a pharmacy that provides its services at a distance. It is situated in an annex of a residential property on a busy road in Birmingham. Its main activity is dispensing NHS prescriptions to community patients living in the local area. And it supplies medicines in multi-compartment compliance packs to a handful of people who need assistance in managing their medication. The pharmacy is closed to the public and medicines are delivered to people by the owners of the pharmacy.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy delivers its services safely. It has written procedures to help deliver its services effectively. And it keeps the records it needs to, to show that its medicines are supplied safely and legally to people. It has systems to record and review dispensing mistakes so that team members can learn and improve from these events. Team members keeps people’s private information securely and they understand how to protect vulnerable people.

Principle 2. Staff

Standards met

The pharmacy has enough team members to manage its current workload safely. And they have the appropriate skills and qualifications to deliver pharmacy services effectively.

Principle 3. Premises

Standards met

The pharmacy’s premises are secure, and they are adequate for the services it provides.

Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy provides its services safely and effectively. People with different needs can access its services. The pharmacy takes the right action in response to safety alerts so that people get medicines that are safe to use. And it gets its medicines from reputable sources and stores them appropriately.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide its services safely. And it maintains its facilities and equipment well.

Pharmacy details

181a Pershore Road

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards