Inspection outcome: Standards met
Last inspection: 20/05/2026
Since January 2025 our inspection reports are more concise and accessible - find out more about the changes
Pharmacy context
This is a pharmacy with an NHS distance‐selling contract situated in a mixed industrial unit in Leicester. The pharmacy dispenses NHS prescriptions. It offers a private online weight management service. It also provides a number of other private services including hair loss and erectile dysfunction. It sells over‐the counter medicines online. This was a reinspection following an inspection in September 2025 where the pharmacy did not meet Standards 1.1,1.2,1.4 and 4.2. This reinspection focused on those Standards which had previously not been met. Since the last inspection, the pharmacy has introduced risk assessments that cover all of the services that it provides. The pharmacy has completed audits of its prescribing service. And it has improved its complaints process and now responds to most queries in a timely manner. The pharmacy has introduced new processes to independently verify information provided by people accessing their services. And has amended its questionnaire so that if an answer is changed the person must explain why the change has been made.
Inspection summary findings
Principle 1. Governance
Principle 4. Services, including medicines management
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |