Inspection outcome: Standards met
Last inspection: 28/06/2024
Pharmacy context
This is a distance-selling community pharmacy situated on a high street in the town of Accrington, Lancashire. Its website is www.wyvernphamacy.co.uk. Its main services include dispensing NHS and private prescriptions. It also provides an onsite, private ear syringing service, a private flu vaccination service and the NHS Pharmacy First service. The pharmacy offers a prescribing service for various minor ailments via a pharmacist independent prescriber. The pharmacy supplies some people with their medicines dispensed into multi-compartment compliance packs, designed to help people remember to take their medicines. All medicines dispensed by the pharmacy are delivered to people.
Inspection summary findings
Principle 1. Governance
The pharmacy’s team members have access to a set of written procedures to help them manage most of the services provided to people. They are suitably trained to support the safeguarding of vulnerable adults and children. The pharmacy keeps people’s sensitive information secure. Team members recognise the importance of recording and reflecting on any mistakes made during the dispensing process. They look to identify trends or patterns in the records and implement changes to the way they work to manage risks.
Principle 2. Staff
The pharmacy employs a team with the appropriate skills to manage the workload safely and effectively. It adequately supports team members to update their knowledge and skills regularly. Team members are encouraged to provide feedback on the pharmacy’s processes to help improve service delivery.
Principle 3. Premises
The pharmacy premises is well maintained and suitable for the services provided. The pharmacy has the facilities for people to have private consultations with team members.
Principle 4. Services, including medicines management
The pharmacy offers a range of services that are made easily accessible to people. The pharmacy team ensures these services are managed safely. The pharmacy stores and secures its medicines appropriately and team members completed regular checks to ensure the medicines are fit for purpose before being supplied to people.
Principle 5. Equipment and facilities
The pharmacy has the appropriately maintained equipment that it needs to provide its services. And it uses its equipment appropriately to help protect people's confidentiality.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |