Inspection outcome: Standards met
Last inspection: 25/07/2019
Pharmacy context
This is a community pharmacy located amongst a small parade of shops in a residential area, in the village of Wythall near Birmingham. The pharmacy dispenses NHS and private prescriptions. It provides a few services such as Medicines Use Reviews (MURs) and the New Medicine Service (NMS). And, it provides multi-compliance compartment aids if people find it difficult to take their medicines on time.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy’s working practices are safe and effective. Members of the pharmacy team monitor the safety of their services by recording mistakes and learning from them. They can protect the welfare of vulnerable people, and the pharmacy keeps most of its records in accordance with the law. But, the pharmacy does not hold contact details for the local safeguarding agencies. And, it does not always record enough detail in its records when it supplies unlicensed medicines.
Principle 2. Staff
The pharmacy has enough staff to manage its workload safely. Pharmacy team members are competent and understand their roles and responsibilities. They keep their skills and knowledge up to date by completing regular training. And, they can make suggestions to improve the safety of the pharmacy’s services.
Principle 3. Premises
The pharmacy’s premises are secure and provide an adequate environment for the delivery of its services.
Principle 4. Services, including medicines management
The pharmacy team is helpful and ensures that people are kept informed about healthier lifestyles. The pharmacy sources and stores its medicines appropriately. In general, it provides its services safely and effectively. The pharmacy takes extra care when people receive higher-risk medicines. It delivers prescription medicines safely to people’s homes and keeps records of this. But, people might see other people’s sensitive information when they sign to receive their medicines.
Principle 5. Equipment and facilities
The pharmacy has the necessary equipment and facilities it needs to provide its services safely.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |