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Pharmacy inspections

Inspection reports and learning from inspections

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Wotton Family Pharmacy (1031611)

Inspection outcome: Standards met

Last inspection: 31/10/2024

Pharmacy context

This is a community pharmacy in the centre of the market town of Wotton-under-Edge, Gloucestershire. The pharmacy dispenses NHS and private prescriptions. It’s team members sell over-the-counter medicines and provide advice. And the pharmacy offers a few services such as Pharmacy First, the New Medicine Service (NMS) as well as local deliveries.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has a range of suitable systems to identify and manage the risks associated with its services. Members of the pharmacy team regularly monitor the safety of their services by recording their mistakes and learning from them. They understand how to protect the welfare of vulnerable people. The pharmacy safeguards people’s confidential information appropriately. And it maintains its records as it should.

Principle 2. Staff

Standards met

The pharmacy team has enough appropriately skilled staff to deliver the pharmacy’s services. Members of the pharmacy team have a range of skills and experience. And the pharmacy provides them with sufficient support as well as the resources they need, so that they can complete regular and ongoing training. This keeps their skills and knowledge up to date

Principle 3. Premises

Standards met

The pharmacy premises present a professional image and provide a suitable environment for people to receive healthcare services. The pharmacy is kept clean. And a separate space is available where people can have confidential conversations with the pharmacy team.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely. People can easily access the pharmacy’s services. The pharmacy sources its medicines from reputable suppliers. It stores and manages its medicines well. And team members routinely identify people who receive higher-risk medicines. They ensure that people are provided with appropriate advice when these medicines are supplied.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the necessary equipment and facilities it needs to provide its services safely. Its equipment is clean. And team members use them appropriately to keep people’s confidential information safe.

Pharmacy details

43 Long Street
WOTTON-UNDER-EDGE
GL127BX
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards