Woodroyd Pharmacy (1091742)

Inspection summary findings

Principle 1. Governance

The pharmacy adequately identifies and manages risks to its services. It has the written procedures it needs relevant to its services. Pharmacy team members consider the risks of providing services to people. But they don’t record these assessments to help with ongoing risk management. Pharmacy team members understand their role to help protect vulnerable people. And they suitably protect people’s confidential information. Team members record and discuss most of the mistakes they make so that they can learn from them. But they don’t always capture key information in these records, so some learning opportunities may be missed.

Principle 2. Staff

Pharmacy team members have the right qualifications and skills for their roles and the services they provide. They complete some ongoing training to keep their knowledge up to date. They effectively discuss and implement changes to improve their services and make the pharmacy safer. And they feel comfortable raising concerns with the right people if necessary.

Principle 3. Premises

The pharmacy is clean and properly maintained. It provides a suitable space for the services it provides. The pharmacy has a suitable room which pharmacy team members use to speak to people privately.

Principle 4. Services, including medicines management

The pharmacy’s services are easily accessible to people. The pharmacy has systems in place to help provide its services safely and effectively. It sources its medicines appropriately. And it generally stores and manages its medicines properly. But pharmacy team members do not always provide people with all the appropriate information to help them take their medicines safely.

Principle 5. Equipment and facilities

The pharmacy has the necessary equipment available, which it properly maintains. And it manages and uses the equipment in ways that protect people’s confidentiality.