Inspection outcome: Standards met
Last inspection: 08/01/2024
Pharmacy context
The pharmacy is in a supermarket, on the outskirts of Scunthorpe in North Lincolnshire. It is open seven days a week. The pharmacy’s main services are dispensing prescriptions and selling over-the-counter medicines. It provides a seasonal flu vaccination service, and it supplies a range of medicines to people for the treatment of minor ailments and illnesses. It also supplies some medicines in multi-compartment compliance packs, designed to help people remember to take their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy acts effectively to identify and manage risks associated with providing its services. And overall, it keeps the records required by law in good order. Pharmacy team members act with care to reduce risk following the mistakes they make during the dispensing process. And they keep these actions under review by engaging in regular and comprehensive patient safety reviews. Pharmacy team members know how to manage feedback and concerns. They protect people’s confidential information. And they understand how to act to help safeguard vulnerable people.
Principle 2. Staff
The pharmacy has a dedicated team of people who work together well. Team members engage in regular discussions and learning to support the safe delivery of the pharmacy’s services. They understand how to provide feedback about the pharmacy, and they can raise a professional concern if needed.
Principle 3. Premises
The pharmacy is clean, secure, and suitably maintained. It offers a professional image for delivering its services. People using the pharmacy are able to speak to a member of the pharmacy team in a private consultation room.
Principle 4. Services, including medicines management
The pharmacy’s services are readily accessible to people. It obtains its medicines from reputable sources. And overall, it stores them safely and securely with effective processes to ensure they remain safe to supply to people. Pharmacy team members provide relevant information to people to help them take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the equipment and facilities it needs to provide its services. It carries out appropriate checks to ensure the equipment remains in safe working order. And its team members use the equipment with care to protect people’s confidentiality.
Pharmacy details
Wm Morrison Supermarkets Plc
Lakeside Parkway
SCUNTHORPE
DN163UA
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |