Inspection outcome: Standards met
Last inspection: 16/05/2019
Pharmacy context
The pharmacy is on a row of shops in a small retail development on the outskirts of town. It dispenses NHS and private prescriptions and sells over-the-counter medicines. The pharmacy offers a prescription collection service from local GP surgeries. And it delivers medicines to people’s homes. It supplies medicines in multi-compartmental compliance packs, to help people remember to take their medicines. And it provides NHS services such as flu vaccinations and a substance misuse service.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages risks to its services well. And it protects people’s private information. But, it doesn’t keep all the records it must by law. The pharmacy has up-to-date procedures for team members to follow. And it has systems for people using its services to feedback their views. The pharmacy team members discuss and record mistakes that happen. And they share learning to try and reduce the risks of error in the future. The pharmacist and team members complete training so they know what to do to protect the welfare of children and vulnerable adults.
Principle 2. Staff
The pharmacy has good systems in place to make sure it has enough staff with the right skills to provide its services. The team members understand their roles and responsibilities in providing services. And they complete regular training to help keep their knowledge up-to-date. The pharmacy team members openly discuss their ideas to improve ways of working. And they feel comfortable raising any concerns they have. They sometimes see improvements following their feedback.
Principle 3. Premises
The pharmacy's premises are of a suitable size for the services it provides. The pharmacy is clean and well maintained. And people can have private conversations with the team in the consultation room.
Principle 4. Services, including medicines management
The pharmacy’s services are accessible to people, including people using wheelchairs. And they deliver medicines to peoples’ homes. The pharmacy manages its services well and it has good processes to help deliver them safely. It supplies medicines in devices when it will help people to take their medicines appropriately. And it makes sure people receive their devices when they need them. The pharmacy obtains its medicines from reputable suppliers and it mostly stores its medicines appropriately. It has the equipment to dispose of medicines as required. But the pharmacy doesn’t promptly destroy all its out-of-date medicines. So, this puts extra pressure on storage space.
Principle 5. Equipment and facilities
The pharmacy team members have access to the equipment they need to provide the pharmacy’s services safely. And they check to make sure it is working.
Pharmacy details
2 Summerfields Village Cnt
Dean Row Road
WILMSLOW
SK92TA
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |