Inspection outcome: Standards met
Last inspection: 10/04/2019
Pharmacy context
The pharmacy is in a market town and located adjacent to a GP surgery. It dispenses around 8500 prescription items monthly. And supplies medicines in multi-compartment compliance packs to around 65 people. Other services provided include: medicines usage reviews (MURs), new medicines service (NMS), seasonal flu vaccinations, needle exchange, and supervised consumption of methadone and buprenorphine.
Inspection summary findings
Principle 1. Governance
The pharmacy manages its services safely. Its team members make improvements and appropriately manage risks. The pharmacy keeps the records it needs by law. And ensures that these are accurate and well-maintained. The pharmacy’s team members generally manage confidential information well. And know how to support vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to safely manage its workload. But it sometimes struggles to cover unexpected absences. And this makes it harder for its team members to complete some tasks efficiently. The pharmacy’s team members are appropriately trained and suitably qualified to competently perform their roles.
Principle 3. Premises
The pharmacy’s premises are suitable to provide its services safely. The pharmacy’s team appropriately manages the available space.
Principle 4. Services, including medicines management
The pharmacy provides its services safely. It adequately sources and manages its medicines, so they are safe for people to use. Its team members largely provide suitable advice to help people use their medicines safely and effectively.
Principle 5. Equipment and facilities
The pharmacy’s equipment and facilities are suitable for its advertised services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |