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Pharmacy inspections

Inspection reports and learning from inspections

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Whiteladies Pharmacy (1103304)

Inspection outcome: Standards met

Last inspection: 05/06/2025

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Pharmacy context

This is a community pharmacy which is based in a medical centre in the Clifton area of Bristol. It serves its local population which is mixed in age range and background. The pharmacy opens six days a week. The pharmacy sells a range of over-the-counter medicines, dispenses NHS prescriptions, supplies medicines in multi-compartment compliance packs for people to use living in their own homes and provides flu vaccinations to the local population.

This was a reinspection of the pharmacy following an inspection in October 2024 where the pharmacy was found to be not meeting standards 1.1, 1.2, 1.6 and 2.2. This re-inspection focused on those standards which had previously not been met. Following the last inspection, the pharmacy team had introduced new procedures for recording near miss mistakes and dispensing errors. They had also complied with their obligations to keep the record necessary for the safe provision of pharmaceutical services. Pharmacy team members had completed the appropriate training for their roles.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Pharmacy details

Whiteladies Medical Centre
Whatley Road
Clifton
BRISTOL
BS8 2PU
UK

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards