Inspection outcome: Standards met
Last inspection: 17/12/2019
Pharmacy context
This busy community pharmacy is open 100 hours a week. It is located next to a large primary care centre, which contains several GP surgeries. It dispenses prescriptions and sells a range of over-the-counter medicines as well as other health and beauty items. The pharmacy provides some medicines in multi-compartment compliance aid packs to help make sure that people take them at the correct time. It also supplies medicines to several local care homes. The pharmacy offers other services including Medicines Use Reviews (MURs), emergency hormonal contraception (EHC) and a substance misuse treatment service. Flu vaccinations are also offered at weekends.
Inspection summary findings
Principle 1. Governance
Overall, the pharmacy suitably identifies and manages the risks associated with its services. It keeps the records it needs to by law and seeks feedback on its services. Pharmacy team members record their mistakes to help them learn and make improvements, they keep people’s private information safe and understand how to raise concerns to help protect vulnerable people.
Principle 2. Staff
Pharmacy team members receive appropriate training for their role and they support one another well in a busy environment. They can raise concerns and provide feedback. And they complete ongoing training to help to address any gaps in their knowledge.
Principle 3. Premises
The pharmacy is suitably maintained for the provision of healthcare services. It has a consultation room to enable it to provide members of the public with access to an area for private and confidential discussions.
Principle 4. Services, including medicines management
Pharmacy services are generally accessible and suitably managed to help make sure that people receive appropriate care. The pharmacy sources and stores its medicines appropriately and team members carry out some checks to help make sure that medicines are fit for supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services and team members use equipment in a way that protects privacy.
Pharmacy details
Meir Primary Care Centre
Weston Road
Meir
STOKE-ON-TRENT
ST36AB
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |