Inspection outcome: Standards met
Last inspection: 02/08/2022
Pharmacy context
This community pharmacy is in a shopping centre in a large Edinburgh suburb. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. The pharmacy supplies some medicines in multi-compartment compliance packs to help people take their medicines. The pharmacy offers the NHS Pharmacy First service and it provides a needle exchange service.
Inspection summary findings
Principle 1. Governance
The pharmacy generally identifies and manages the risks associated with its services. It protects people’s private information and keeps the records it needs to by law. The pharmacy has up-to-date written procedures for team members to follow to help ensure they provide pharmacy’s services safely. They have training and guidance to help them respond to safeguarding concerns and protect vulnerable people. Team members act appropriately when mistakes happen. But they don’t fully complete records of mistakes to help them learn and improve the safety of services.
Principle 2. Staff
The pharmacy generally has a team with the appropriate range of experience and skills to safely provide its services. Team members work well together and are good at supporting each other in their day-to-day work. They discuss ideas and identify ways to support the effective delivery of the pharmacy’s services. The team members have some opportunities to complete training to develop their knowledge and skills.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has good facilities to meet the needs of people requiring privacy when using the pharmacy services.
Principle 4. Services, including medicines management
The pharmacy provides a range of services which support people’s health needs and it manages its services well. The pharmacy supports local healthcare initiatives to help people access appropriate care. It keeps detailed records to help monitor the services it provides and to enable the team to deal with queries effectively. The pharmacy gets its medicines from reputable sources and it stores them properly. The team members carry out checks to make sure medicines are in good condition and appropriate to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and it uses its facilities to suitably protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |