Inspection outcome: Standards met
Last inspection: 21/05/2019
Pharmacy context
The pharmacy is located on a small parade of shops in the suburbs of Newcastle-Under-Lyme. The pharmacy provides a range of services including the provision of substance misuse treatment services, a repeat prescription collection and delivery service for patients, medicines are dispensed in multi-compartment compliance aids for community patients, medicines use check-ups, new medicine service, minor ailments service, a local emergency supply service, medicines supplied against a patient group direction for the treatment of urinary tract infections, impetigo and free emergency hormonal contraception. Some medicines supplied from the pharmacy were assembled off site at a dispensing hub.
Inspection summary findings
Principle 1. Governance
Members of the pharmacy team follow written instructions to help make sure they work safely and effectively. They record their mistakes so that they can learn from them. Then act to help avoid the same things going wrong in the future. Members of the pharmacy team are trained so that they know how to keep people’s private information safe.
Principle 2. Staff
There are enough staff to provide services safely and effectively. Pharmacy team members have the training they need for the work they do. And they participate in ongoing training to help keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy environment is safe and appropriate for the services provided.
Principle 4. Services, including medicines management
The pharmacy offers a range of services and takes steps to make them easy to access. And it generally manages its services well, to help make sure they are provided safely. The pharmacy sources and stores its medicines appropriately, and team members carry out regular checks to make sure the medicines are suitable for supply.
Principle 5. Equipment and facilities
The pharmacy team has the equipment they need for the services they provide.
Pharmacy details
7 The Westbury Centre
Westbury Road
Clayton
NEWCASTLE
ST54LY
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |