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Pharmacy inspections

Inspection reports and learning from inspections

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West Town Chemist (1029331)

Inspection outcome: Standards not all met

Last inspection: 12/01/2026

Since January 2025 our inspection reports are more concise and accessible - find out more about the changes

Improvement action plan

 

Pharmacy context

This community pharmacy is located in a parade of shops. It dispenses NHS and private prescriptions. And it sells medicines over the counter. The pharmacy supplies medicines in multi-compartment compliance packs to care homes and to some people in their own homes. It offers additional NHS services including NHS Pharmacy First and flu vaccinations. And it offers some private services such as a weight loss service via patient group directions (PGDs). The pharmacy provides a prescription delivery service.

This was an intelligence-led inspection of the pharmacy following information received by the GPhC. Not all the Standards were inspected on this occasion. The pharmacy was last inspected in January 2019.

Inspection summary findings

Principle 1. Governance

Standards not all met

Principle 2. Staff

Standards not all met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

63-65 Mayors Walk
West Town
PETERBOROUGH
PE3 6EX
UK

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What does 'pharmacy has not met all standards' mean?

When a pharmacy has not met all standards, they are required to complete an improvement action plan, which you can find via a link at the top left of this page. We monitor progress to check the improvements are made and inspect again after six months to make sure the pharmacy is maintaining these improvements. A new report will then be published.