West Town Chemist (1029331)

Pharmacy context

This community pharmacy is located in a parade of shops. It dispenses NHS and private prescriptions. And it sells medicines over the counter. The pharmacy supplies medicines in multi‐compartment compliance packs to care homes and to some people in their own homes. It offers additional NHS services including NHS Pharmacy First and flu vaccinations. And it offers some private services such as a weight loss service via patient group directions (PGDs). The pharmacy provides a prescription delivery service. This was a reinspection following an inspection in January 2026 where the pharmacy did not meet Standards 1.1, 1.3 and 2.2. This reinspection focused on those Standards which had previously not been met. Following the last inspection, the pharmacy has updated their standard operating procedures to reflect the current processes being used. And team members have read and signed them. Team members demonstrate an understanding of what activities can and cannot be done in the absence of a responsible pharmacist. Since the last inspection, the pharmacy's delivery drivers have been enrolled onto training courses. And they can demonstrate progress with their training. The pharmacy has also worked on areas for improvement highlighted in the last inspection. For example, it now highlights prescriptions for higher-risk medicines so that people are provided with additional support. And it maintains suitable audit trails of medicine deliveries and storage conditions.