West Cornforth Pharmacy (9011623)

Inspection summary findings

Principle 1. Governance

The pharmacy acts to keep members of the public and team members safe during the Covid-19 pandemic. Team members discuss dispensing mistakes and make some improvements to avoid the same errors happening again. The pharmacy keeps the records it needs to by law. People using the pharmacy can raise concerns and provide feedback. Team members securely dispose of personal information when it is no longer required. The pharmacy has relevant policies and procedures in place for most of its services. But the updated version is not accessible to all, so people may not be working consistently. The pharmacy has a safeguarding procedure and action is taken when a concern is raised.

Principle 2. Staff

A small well trained enthusiastic team provides the pharmacy’s services. They work effectively together and support the manager. They engage in safety reviews and share ideas which they use to inform the way in which the pharmacy provides its services. Ongoing training ensures the team are up-to-date with. 

Principle 3. Premises

The pharmacy provides a suitable and secure environment for people to receive healthcare. And its premises are clean and well equipped.

Principle 4. Services, including medicines management

People with a range of health needs access the pharmacy's services easily. And the pharmacy manages and delivers these services effectively using technology and off-site dispensing. It obtains its medicines from reputable sources. And stores and manages its medicines appropriately.

Principle 5. Equipment and facilities

The pharmacy has the equipment and the facilities it needs to provide its services safely. It uses its equipment to make sure people’s data is kept secure. And its team makes sure the equipment it uses is clean.