Inspection outcome: Standards met
Last inspection: 26/06/2019
Pharmacy context
This community pharmacy is in a building that includes a dental surgery, dispensing opticians and an osteopath. It is being extended to add a GP surgery and additional consultation rooms for private healthcare. The pharmacy is in a residential area and dispenses prescriptions that it receives from several local GP surgeries. It provides some medicines in multi-compartment compliance aids to help people take their medicines safely. It uses a robot to help dispense some medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. The pharmacy reviews dispensing incidents to make improvements to its processes. It keeps the legal records that it needs to, and it generally makes sure that these are accurate. The pharmacy’s team members manage people’s personal information appropriately. And they know how to protect vulnerable people.
Principle 2. Staff
The pharmacy has enough staff to safely dispense people’s medicines. But the staff sometimes struggle to keep up to date with other tasks. The pharmacy’s team members receive appropriate training to make sure they perform their roles competently. And they know when it is appropriate to refer to the pharmacist.
Principle 3. Premises
The pharmacy safely provides its services from suitable premises. The pharmacy has enough space to help its team members efficiently provide its services.
Principle 4. Services, including medicines management
The pharmacy generally manages its services well. It generally stores its medicines appropriately so that people can use them safely. The pharmacy’s team members identify higher-risk medicines and provide appropriate advice to help people use their medicines effectively.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to safely provide its services. It makes sure that its equipment and facilities are appropriately maintained.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |