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Pharmacy inspections

Inspection reports and learning from inspections

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Wellbeing pharmacy HUB (9011409)

Inspection outcome: Standards met

Last inspection: 19/07/2023

Pharmacy context

This hub pharmacy is located at the company’s head office in Coventry, West Midlands. It is registered for the purpose of dispensing medicines and assembling multi-compartment compliance packs for two pharmacies within the same group. The compliance packs assembled at this pharmacy are mainly for care homes. It does not have its own contract to provide NHS funded services and its premises are not accessible to members of the public.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy has written instructions to help deliver its services safely and effectively. And it keeps the records it needs by law to show that medicines are supplied appropriately. Members of the pharmacy team understand safeguarding requirements and they keep people’s private information securely.

Principle 2. Staff

Standards met

Members of the pharmacy team understand their roles and responsibilities. And the pharmacy has enough team members to manage its current workload safely.

Principle 3. Premises

Standards met

The pharmacy’s premises are adequate for the services it provides. And they are kept secured against unauthorised access.

Principle 4. Services, including medicines management

Standards met

Overall, the pharmacy manages its dispensing services safely. It obtains its medicines from reputable sources and stores them properly. It takes the right action in response to safety alerts and recalls so that people get medicines that are safe to use.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide the services it offers. It maintains its equipment and facilities adequately.

Pharmacy details

8 Prior Deram Walk
Coventry
CV48FT
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards