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Pharmacy inspections

Inspection reports and learning from inspections

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Wellbeing Pharmacy (1119591)

Inspection outcome: Standards met

Last inspection: 19/10/2022

Pharmacy context

This pharmacy is located inside a GP surgery in Fleet. It dispenses NHS and private prescriptions, sells a range of over‐the‐counter medicines and provides health advice. The pharmacy also dispenses some medicines in multi-compartment compliance aids for those who may have difficulty managing their medicines at home. The pharmacy also provides a blood pressure testing services and a local delivery service.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy manages its risks well. Team members record their errors and review them to identify the cause so that they can make appropriate changes to help stop similar mistakes from happening again. The pharmacy has suitable written procedures in place to help ensure that its team members work safely. The pharmacy has insurance to cover its services. Team members know how to protect people’s private information and know how to protect the safety of vulnerable people. And they generally respond well to feedback.

Principle 2. Staff

Standards met

The pharmacy team manages the workload safely and effectively. And team members work well together. They are comfortable about providing feedback to one another, so that they can maintain the quality of the pharmacy's services.

Principle 3. Premises

Standards met

The pharmacy’s premises provide a suitable environment for people to receive its services. They are sufficiently clean and secure. But they would benefit from having more space for the team to work in. The pharmacy uses its facilities well to protect people’s privacy.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides its services safely. Team members make the necessary checks to ensure that the pharmacy’s medicines and devices are safe to use to protect people’s health and wellbeing. The pharmacy team gets its medicines and medical devices from suitable sources. And it stores them appropriately.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment and facilities it needs to provide services safely. The team uses its facilities and equipment to keep people's private information safe.

Pharmacy details

Richmond Surgery
Richmond Close
FLEET
GU527US
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards