Inspection outcome: Standards met
Last inspection: 10/05/2021
Pharmacy context
This is a pharmacy situated inside a branch of WHSmith at Heathrow airport in Hounslow, West London. People using its services include airport staff and those who are leaving the UK or coming in from other countries. The pharmacy is open for long hours through the week. It sells over-the-counter medicines. And its team provides healthcare advice.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
Principle 3. Premises
Principle 4. Services, including medicines management
Principle 5. Equipment and facilities
Pharmacy details
Heathrow Terminal 2
Units RU1002 and RU1003
London Heathrow Airport
Hounslow
TW61EW
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |