Inspection outcome: Standards met
Last inspection: 20/02/2024
Pharmacy context
The pharmacy is in a residential area in Exeter. It sells over-the-counter medicines and dispenses NHS and private prescriptions. The pharmacy team offers advice to people about minor illnesses and long-term conditions. The pharmacy offers a range of services including flu vaccinations, the Pharmacy First service, the NHS New Medicine Service (NMS) and the Community Pharmacy Consultation Service (CPCS). The pharmacy offers services to drug misusers. The pharmacy dispenses medicines in multi-compartment compliance aids to help people remember to take their medicines. And it offers a delivery service.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy employs a team of people who work effectively in their
roles. Pharmacy team members complete regular learning to keep their knowledge
and skills up to date. They work well together by engaging in regular
conversations to identify how improvements can be made in the pharmacy. And
they understand how to raise concerns at work.
Principle 3. Premises
Principle 4. Services, including medicines management
The pharmacy team make sure that people with different needs can access
its various services. The pharmacy supplies medicines safely to people with
appropriate advice to ensure they are used correctly. Team members take steps
to identify people prescribed high-risk medicines to ensure that they are given
additional information. The pharmacy obtains its medicines from reputable
suppliers. It stores them securely and makes regular checks to ensure that they
are still suitable for supply. The pharmacy accepts unwanted medicines and
disposes of them appropriately.
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |