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Pharmacy inspections

Inspection reports and learning from inspections

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Well (9010134)

Inspection outcome: Standards met

Last inspection: 06/06/2019

Pharmacy context

This is a community pharmacy located on the University of Keele campus. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over the counter medicines. It also provides a range of services such as seasonal flu vaccinations, minor ailment service, medicines use reviews, new medicine service and treatment for impetigo and urinary tract infections on a local scheme. Some patients receive their medicines inside multi-compartment compliance aids. The pharmacy opening hours are: Monday to Friday 8.30am to 5.30pm, Saturday 10am to 1pm and closed on Sunday.​


Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy team follows written instructions to help it work safely and effectively. Members of the team record mistakes they make so that they can learn from them.The pharmacy is generally good at keeping the records that it must keep by law. And staff are trained so that they know how to keep people's private information safe.

Principle 2. Staff

Good practice

There are enough people working in the pharmacy to be able to safely manage the workload. Members of the team are appropriately qualified for the jobs they do. And they receive ongoing training to help keep their knowledge up to date and to learn new skills. They can share ideas and know how to raise concerns.​

Principle 3. Premises

Standards met

The pharmacy environment is appropriate for the services provided.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides a range of services and they are easy for people to access. Its services are generally delivered safely and effectively. And it sources, stores and manages its medicines appropriately, to help make sure that all the medicines it supplies are fit for purpose.​

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment it needs and maintains it appropriately.​

Pharmacy details

Unit 4 Students Union Building
University of Keele
Keele
Newcastle
ST55BG
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards