Inspection outcome: Standards met
Last inspection: 31/01/2023
Pharmacy context
This community pharmacy is next door to a medical centre in a suburb of Leeds. The pharmacy provides a range of services including dispensing NHS prescriptions and the NHS hypertension case finding service. The pharmacy supplies several people with their medicines in multi-compartment compliance packs to help them take their medication. And it delivers medicines to some people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services well. It has up-to-date written procedures that the pharmacy team follows. And it completes the records it needs to by law. Team members suitably protect people’s confidential information, and they clearly understand their role to help protect vulnerable people. The team members respond appropriately when mistakes happen, they discuss what happened and take suitable action to prevent future mistakes.
Principle 2. Staff
The pharmacy has a team with an appropriate range of experience and skills to safely provide its services. The team members work very well together, and they are good at supporting each other in their day-to-day work. The pharmacy provides team members with ongoing training. They benefit from identifying areas of their own practice they wish to develop and are supported to acquire new skills.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has good facilities to meet the needs of people requiring privacy when using its services.
Principle 4. Services, including medicines management
The pharmacy provides a range of services which are easily accessible and help people to meet their healthcare needs. Team members manage the pharmacy services well to make sure people receive their medicines when they need them. They store medicines properly and they regularly check to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it makes sure it uses its equipment appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |