Inspection outcome: Standards met
Last inspection: 03/10/2019
Pharmacy context
This is a community pharmacy located alongside a dentist and a GP surgery inside a primary care centre. It is situated in the residential area of Huyton in Knowsley. The pharmacy dispenses NHS prescriptions, private prescriptions and sells over-the-counter medicines. It also provides a range of services including seasonal flu vaccinations, a minor ailment service and a British Heart Foundation blood pressure testing service. A number of people receive their medicines in multi-compartment compliance aids.
Inspection summary findings
Principle 1. Governance
The pharmacy team follows written procedures, and this helps to maintain the safety and effectiveness of the pharmacy's services. The pharmacy keeps the records it needs to by law. And members of the team are given training so that they know how to keep private information safe. They record things that go wrong, but they do not review the records, so they may miss some opportunities to learn from them.
Principle 2. Staff
There are enough staff to manage the pharmacy's workload and they are appropriately trained for the jobs they do. Members of the pharmacy team complete some additional training to help them keep their knowledge up to date. They get regular feedback from their manager to help them improve.
Principle 3. Premises
The pharmacy premises are suitable for the services provided. But the dispensary is cluttered which makes it more difficult to work effectively. A consultation room is available to enable private conversations.
Principle 4. Services, including medicines management
The pharmacy's services are easy to access. And it manages and provides them safely. It gets its medicines from recognised sources, stores them appropriately and carries out regular checks to help make sure that they are in good condition. But the pharmacy team does not always identify people who receive higher-risk medicines. So it might not always check that the medicines are still suitable, or give people advice about taking them.
Principle 5. Equipment and facilities
The pharmacy’s team members have access to the equipment they need for the services they provide. And they maintain the equipment so that it is safe to use.
Pharmacy details
North Huyton PCRC
Woolfall Heath Avenue
Huyton
LIVERPOOL
L363TN
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |