Inspection outcome: Standards met
Last inspection: 21/02/2024
Pharmacy context
This pharmacy is located in
a shopping parade in close proximity to a medical centre and serves a diverse population.
The pharmacy dispenses NHS prescriptions and supplies some people with
medicines in multi-compartment compliance packs to help them manage their
medicines. It also provides a COVID-19 vaccination service, the NHS Pharmacy First
service and a blood pressure check service.
Inspection summary findings
Principle 1. Governance
The pharmacy effectively manages risks to make sure its services are safe, and it completes the records that it needs to by law. It records and responds appropriately when mistakes happen during the dispensing process so that its team members can learn from them. Members of the pharmacy team work to professional standards and are clear about their roles and responsibilities. The pharmacy team keep people's private information safe. And team members understand how they can help to protect the welfare of vulnerable people.
Principle 2. Staff
There are enough team
members to manage the pharmacy's workload effectively and they receive appropriate training
to carry out their roles safely. The pharmacy helps its team members keep their
knowledge and skills up to date. And team members feel comfortable providing
feedback and raising concerns relating to the pharmacy's services.
Principle 3. Premises
The pharmacy premises are clean, secure and provide a safe environment to deliver its services. People using the pharmacy can have a conversation with its team members in a private area.
Principle 4. Services, including medicines management
Overall, the pharmacy provides its services safely. It obtains its medicines from licensed sources and manages them appropriately so that they are safe for people to use. Team members take the right action when safety alerts are received, to ensure that people get medicines and medical devices that are safe to use.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services. Equipment is kept clean and is ready to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |