Inspection outcome: Standards met
Last inspection: 05/09/2019
Pharmacy context
The pharmacy is on a small parade of shops in a suburb of Leeds close to the city centre. The pharmacy dispenses NHS and private prescriptions. And it orders people’s repeat prescriptions. The pharmacy delivers medicines to people’s homes. And it provides medicines in multi-compartmental compliance packs. The pharmacy supplies flu vaccinations. And supplies of emergency hormonal contraception.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services. And it keeps the records it needs to by law. The pharmacy has written procedures that the team follows. The pharmacy has appropriate arrangements to protect people’s private information. People using the pharmacy can raise concerns and provide feedback. The pharmacy team members respond well when errors happen. And they discuss what happened and they act to prevent future mistakes. The pharmacy team has some level of training and guidance to respond to safeguarding concerns to protect the welfare of children and vulnerable adults.
Principle 2. Staff
The pharmacy has a team with the qualifications and skills to deliver the pharmacy’s services. And the team members support each other in their day-to-day work. The pharmacy provides all team members with opportunities to complete more training. And it provides feedback to team members on their performance. So, they can identify opportunities to develop their career. The team members share information and learning particularly from errors when dispensing. So, they can improve their performance and skills.
Principle 3. Premises
The pharmacy is clean, secure and suitable for the services provided. And it has good arrangements for people to receive their medicines in private and have confidential conversations with the team.
Principle 4. Services, including medicines management
The pharmacy provides services that support people's health needs. The pharmacy team works well with other healthcare teams to identify and actively promote the health and wellbeing of the local population. The team identifies the health needs of the different groups that access the pharmacy. And develops services to help support and meet these health needs. The pharmacy manages its services well. It keeps records of prescription requests and deliveries it makes to people. So, it can deal with any queries effectively. The pharmacy gets is medicines from reputable sources. And it stores and manages medicines appropriately.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide safe services and protect people’s private information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |