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Pharmacy inspections

Inspection reports and learning from inspections

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Well (1043423)

Inspection outcome: Standards met

Last inspection: 30/07/2019

Pharmacy context

This is a community pharmacy located in the centre of Caerleon which is a town situated on the outskirts of the city of Newport in Wales. The pharmacy dispenses NHS and private prescriptions. It provides some services such as Discharge Medicines Reviews (DMR), the Common Ailments Service, Emergency Hormonal Contraception (EHC) and seasonal flu vaccinations. And, it supplies multi-compartment compliance packs to people if they find it difficult to take their medicines on time.

Inspection summary findings

Principle 1. Governance

Standards met

Overall, the pharmacy’s working practices are safe and effective. Members of the pharmacy team effectively monitor the safety of their services by recording mistakes and learning from them. They understand how they can protect the welfare of vulnerable people. And they protect people’s private information well. In general, the pharmacy maintains its records in accordance with the law.

Principle 2. Staff

Standards met

The pharmacy has an adequate number of staff to manage its workload safely. Pharmacy team members understand their roles and responsibilities. They keep their skills and knowledge up to date by completing regular training.

Principle 3. Premises

Standards met

The pharmacy's premises are secure and provide an appropriate environment to deliver its services.

Principle 4. Services, including medicines management

Standards met

The pharmacy obtains its medicines from reputable sources and stores most of its medicines appropriately. It provides its services safely and effectively. And, the team take extra care with high-risk medicines. This helps ensure people can take their medicines safely.

Principle 5. Equipment and facilities

Standards met

In general, the pharmacy has the necessary equipment and facilities it needs to provide services safely.

Pharmacy details

3 High Street
Wednesday House
Caerleon
NEWPORT
NP181AZ
Wales

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards