Inspection outcome: Standards met
Last inspection: 26/07/2019
Pharmacy context
The pharmacy is in the town centre of Alness. It dispenses NHS prescriptions and provides a range of extra services. The pharmacy collects prescriptions from the local surgeries. And it supplies medicines in multi-compartmental compliance packs when people need extra help with their medicines. Consultation facilities are available, and people can be seen in private.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy monitors its staffing levels and ensures it has the right number of pharmacy team members throughout the week. The pharmacy team members reflect on their performance. And they identify and discuss their learning needs at regular review meetings to keep up to date. The pharmacy is good at encouraging and supporting the pharmacy team to learn and develop. And it provides access to ongoing training that is relevant to the team members' roles and the pharmacy services it provides. The pharmacy team members support each other in their day-to-day work. They can speak up at regular meetings to keep services safe and effective.
Principle 3. Premises
Principle 4. Services, including medicines management
The pharmacy is easily accessible to people with mobility difficulties. It displays its opening times in the window. And provides access to healthcare information leaflets to let people know what services and support are available. The pharmacy has working instructions in place for its services. And these support the pharmacy team to work in a safe and effective way. The pharmacy dispenses multi-compartmental compliance packs. And supplies extra information to support these people to take their medicines. The pharmacy sources, stores and manages its medicines appropriately. It updates the pharmacy team about high-risk medicines. And this means that team members know when to provide people taking these medicines with extra information.
Principle 5. Equipment and facilities
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
The pharmacy has met all the standards for registered pharmacies | |
The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
The pharmacy meets all the standards | |
The pharmacy has not met one or more standards |