Inspection outcome: Standards met
Last inspection: 25/10/2023
Pharmacy context
This community pharmacy is in the centre of Yeadon a large town in Leeds. The pharmacy’s main activities are dispensing NHS prescriptions and selling over-the-counter medicines. It supplies several people with their medicines in multi-compartment compliance packs to help them take their medication properly. The pharmacy provides the seasonal flu vaccination service and delivers medication to people’s homes.
Inspection summary findings
Principle 1. Governance
The pharmacy identifies and manages the risks associated with its services well. It has written procedures that the pharmacy team follows and it completes the records it needs to by law. Team members suitably protect people’s confidential information, and they clearly understand their role to help protect vulnerable people. The team members respond appropriately when mistakes happen, they discuss what happened and take suitable action to prevent future mistakes.
Principle 2. Staff
The pharmacy has a team with an appropriate range of experience and skills to safely provide its services. The team members work very well together, and they are good at supporting each other in their day-to-day work. They discuss ideas to enhance the safe delivery of the pharmacy’s services. And they identify any impact on their workload from changes to roles within the team. Team members are encouraged to take on new roles and responsibilities to support the delivery of the pharmacy’s services and they have opportunities to receive feedback.
Principle 3. Premises
The pharmacy premises are clean, secure and suitable for the services provided. And the pharmacy has appropriate facilities to meet the needs of people requiring privacy when using its services.
Principle 4. Services, including medicines management
The pharmacy provides a range of services which are easily accessible and help people to meet their healthcare needs. Team members manage the pharmacy services well to make sure people receive their medicines when they need them. They generally store medicines properly and they check to make sure medicines are in good condition and suitable to supply.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide its services safely. And it makes sure it uses its equipment appropriately to protect people’s confidential information.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |