Inspection outcome: Standards met
Last inspection: 27/09/2024
Pharmacy context
This community pharmacy is
located on a busy main road just outside of Stoke-On-Trent city centre. Its
main activity is dispensing NHS prescriptions, and the pharmacy also provides
several other services and sells a range of over-the-counter medicines. It supplies
some people with medicines in multi-compartment compliance packs to help them
take their medicines correctly. Some NHS prescriptions supplied from the
pharmacy are assembled at an off-site dispensing hub within the same company.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy has enough
staff to safely manage the workload. Members of the team work well together. They
receive the training they need for the jobs they do, and they complete ongoing
training to keep their skills and knowledge up to date.
Principle 3. Premises
The pharmacy is clean and tidy
and is a suitable place to provide healthcare services safely. It has a
consultation room so that people can have a conversation in private with a
member of the team.
Principle 4. Services, including medicines management
The pharmacy provides a
range of services that are accessible to most people, and the dispensing
process is generally well organised. But higher-risk medicines are not always
highlighted. This means team members may not be aware when these medicines are
being handed out, so they can check to make sure they are being used safely.
And it doesn’t always provide people enough information when suppling medicines
in multi-compartment compliance packs. So, they may not be able to make
informed decisions about their care. Stock medicines are obtained from licensed
suppliers and stored appropriately. And the team carries out checks to
help make sure they are kept in good condition.
Principle 5. Equipment and facilities
The pharmacy has the
equipment it needs to provide services safely. The team uses equipment in a way
to help protect privacy. And maintenance is carried out on electrical equipment
to make sure it is safe to use.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |