Inspection outcome: Standards met
Last inspection: 17/09/2019
Pharmacy context
This is a busy community
pharmacy located next door to a medical centre in the Stapenhill area of
Burton-On-Trent. Most people who use the pharmacy are registered at the medical
centre next door. The pharmacy dispenses NHS prescriptions and provides other
NHS funded services. The pharmacy team dispenses medicines into multi
compartment compliance packs for some people to help them to remember to take
their medicines.
Inspection summary findings
Principle 1. Governance
The pharmacy has recently increased its efforts to learn from things that go wrong. But prior to this, dispensing incidents were not normally recorded or reviewed. So some learning opportunities may have been missed. The pharmacy team has written instructions to help make sure it works safely. And the team understands its role in protecting and supporting vulnerable people.
Principle 2. Staff
There are enough staff and they are suitably trained for the jobs they do. But there has been a high turnover of staff in recent months and the pharmacy relies heavily on the relief team. This lack of continuity has caused some operational difficulties. But the pharmacy is actively recruiting to provide a longer-term solution.
Principle 3. Premises
The pharmacy is clean, secure and suitable for the services provided. It has a consultation room to enable it to provide members of the public with access to an area for private and confidential discussions.
Principle 4. Services, including medicines management
The pharmacy manages its services and supplies medicines safely. It gets its medicines from licensed suppliers, and stores them securely and at the correct temperature, so they are safe to use. People receive advice about their medicines when collecting their prescriptions. And the pharmacy team supports some people who may forget to take their medicines by supplying them in weekly multi-compartment compliance packs.
Principle 5. Equipment and facilities
The pharmacy has the equipment it needs to provide services safely. And the pharmacy team uses it is a way that keeps people’s information safe.
Pharmacy details
Stapenhill Health Centre
Fyfield Road
Stapenhill
BURTON-ON-TRENT
DE159QD
England
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |