Inspection outcome: Standards met
Last inspection: 31/07/2019
Pharmacy context
This community pharmacy is in centre of Loughborough and is next to a GP surgery. Most of the prescriptions dispensed by the pharmacy are received from the GP surgery next door. The pharmacy mostly supplies medicines to people who live in the local area which includes some university students.
Inspection summary findings
Principle 1. Governance
The pharmacy generally manages its risks well. It takes the right actions when things go wrong and its team members make improvements to the safety of services. The pharmacy keeps the legal records that are needed and generally makes sure that these are completed accurately. Its team members manage people’s personal information well.
Principle 2. Staff
The pharmacy has enough staff to safely provide its services. Its team members organise and manage the workload well which means that they can provide an efficient service to people. The pharmacy’s team members have the right qualifications for their role and they receive training to keep their knowledge up to date.
Principle 3. Premises
The pharmacy provides its services from suitable premises. It has enough space to safely dispense and store people’s medicines. And it has appropriate security arrangements to protect its premises.
Principle 4. Services, including medicines management
The pharmacy generally manages its services well and makes sure that they are organised. It makes sure that its medicines are stored correctly so they are safe for people to use. The pharmacy’s team members provide the right advice to people who receive higher-risk medicines and help them to take their medicines safely.
Principle 5. Equipment and facilities
The pharmacy has the right equipment and facilities to provide its services. Its team members make sure that the equipment is maintained properly. And they use up-to-date reference sources when providing the pharmacy’s services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |