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Pharmacy inspections

Inspection reports and learning from inspections

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Well (1033974)

Inspection outcome: Standards met

Last inspection: 29/09/2025

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Pharmacy context

A community pharmacy in a semi-rural location, dispensing around 5500 items per month. The pharmacy served regular customers who lived locally and was focussed on the core services.

The services provided in a significant volume were; prescription ordering, collection and delivery; Electronic Prescription Service (EPS) for the majority of prescriptions dispensed; Monitored Dosage System (MDS) dispensing for around seventy domiciliary patients; Medicine Usage Reviews for around 400 patients each year. Flu vaccinations for around fifty patients this season.

The other services provided were; instalment dispensing; minor ailments; New Medicine Service (NMS); blood pressure; smoking cessation.

The RP was an employee pharmacist providing cover since November 2015 for the regular pharmacist/manager on maternity leave since February 2015.

Inspection summary findings

Principle 1. Governance

Standards met

Principle 2. Staff

Standards met

Principle 3. Premises

Standards met

Principle 4. Services, including medicines management

Standards met

Principle 5. Equipment and facilities

Standards met

Pharmacy details

11 Rainford Road
Billinge
WIGAN
WN57PF
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards