Inspection outcome: Standards met
Last inspection: 10/05/2019
Pharmacy context
The pharmacy is located on the main shopping street of Stoke Village in Plymouth. The pharmacy dispenses NHS and private prescriptions. It also supplies multi-compartment medicines devices for people to use in their own homes. The pharmacy delivers medicines to people’s homes. The pharmacy offers advice on the management of minor illnesses and long-term conditions. It also offers flu vaccinations, a minor ailments scheme and supplies emergency hormonal contraception.
Inspection summary findings
Principle 1. Governance
Principle 2. Staff
The pharmacy has enough staff. Team members are suitably trained for their roles and they keep their skills and knowledge up to date. Team members suggest and makes changes to improve their services. They communicate well with each other.
Principle 3. Premises
The pharmacy provides a safe, secure and professional environment for people to receive healthcare.
Principle 4. Services, including medicines management
The pharmacy is accessible and advertises its services well. Medicines are supplied safely and the pharmacy gives additional advice to people receiving high-risk medicines, although it does not always make a record of this. This may make it difficult to demonstrate the appropriate checks and counselling have been given. The pharmacy obtains its medicines from reputable suppliers. They are stored securely and regularly checked that they are still suitable for supply. The pharmacy deals appropriately with medicines returned by people. But they do not always dispose of harmful medicines in the correct container which may increase risks to staff and the environment.
Principle 5. Equipment and facilities
The pharmacy uses a range of clean equipment and facilities to provide its services.
What do the inspection outcomes mean?
After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met
| The pharmacy has met all the standards for registered pharmacies | |
| The pharmacy has not met one or more of the standards for registered pharmacies |
What do the summary findings for each principle mean?
The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:
| The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards | |
| The pharmacy delivers positive outcomes for patients and performs well against most of the standards | |
| The pharmacy meets all the standards | |
| The pharmacy has not met one or more standards |