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Pharmacy inspections

Inspection reports and learning from inspections

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Well (1029740)

Inspection outcome: Standards met

Last inspection: 18/05/2023

Pharmacy context

​The pharmacy is located on a parade of shops in the village of Disley, Manchester.  Its main services include dispensing NHS prescriptions and selling over-the-counter medicines. It supplies some people with their medicines in multi-compartment compliance packs. And it delivers some medicines to people's homes.

Inspection summary findings

Principle 1. Governance

Standards met

The pharmacy suitably identifies the risks associated with the services it provides to people. It generally keeps the records it needs to by law. And the pharmacy team keeps people’s confidential information secure. Team members know how to protect the welfare of vulnerable people. They record and learn from their mistakes that they make when dispensing. But it does not complete any further analysis of these errors. And so, the team may miss the opportunity to identify any trends or patterns.

Principle 2. Staff

Standards met

The pharmacy has enough staff to manage its workload. The team work well together and communicate effectively. Team members have the correct training for their role, and they complete some ongoing training to help keep their knowledge and skills up to date. They understand how to raise a professional concern if required.

Principle 3. Premises

Standards met

The pharmacy is suitable for the services it provides and is appropriately maintained. It has a consultation room where the team can speak to people in private. 

Principle 4. Services, including medicines management

Standards met

The pharmacy provides services which are easy for people to access. And they are generally managed well and provided safely. The pharmacy receives its medicines from reputable sources and stores them appropriately. And the team carries out checks to help make sure they are kept in good condition.

Principle 5. Equipment and facilities

Standards met

The pharmacy has the equipment that it needs to provide its services. And it uses the equipment in ways that protect people’s confidentiality. 

Pharmacy details

11 Fountain Square
Disley
NEAR STOCKPORT
SK122AB
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards