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Pharmacy inspections

Inspection reports and learning from inspections

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Well (1029547)

Inspection outcome: Standards met

Last inspection: 21/05/2024

Pharmacy context

This is a traditional community pharmacy located in the centre of a rural village. NHS dispensing is the main activity, and the pharmacy also provides other NHS services including vaccinations for flu and COVID-19, and the Pharmacy First service. Medicines are supplied in multi compartment compliance packs (MDS) for some people, to help them take their medicines at the right times. Some of the medicines supplied by the pharmacy are prepared off-site at a dispensing hub pharmacy.

Inspection summary findings

Principle 1. Governance

Standards met

Members of the pharmacy team follow written instructions to help them work safely and effectively. They record their mistakes so that they can learn from them. And they can show how they have taken steps to reduce risk and prevent errors being repeated. The pharmacy keeps the records that are needed by law. And team members know how to keep people’s private information safe.

Principle 2. Staff

Standards met

The pharmacy has enough staff to provide its services safely and effectively. Team members work well together and have good rapport with people who use the pharmacy’s services. They have the training they need for the jobs they do. And they complete ongoing training to keep their skills up to date.

Principle 3. Premises

Standards met

The pharmacy is clean and tidy. It is a suitable place to provide healthcare. A consultation room is used to provide extra privacy when needed.

Principle 4. Services, including medicines management

Standards met

The pharmacy provides a range of services, and they are easy to access. It stores its medicines appropriately and makes sure they are kept in good condition. Members of the pharmacy team identify people who take higher-risk medicines, so that they can give advice and make extra checks to make sure they are being used safely.

Principle 5. Equipment and facilities

Standards met

The pharmacy team have the equipment they need for the services they provide. And facilities are used in a way that protects privacy.

Pharmacy details

Mercury Shop
High Street
Tattenhall
CHESTER
CH39PX
England

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What do the inspection outcomes mean?

After an inspection each pharmacy receives one overall outcome. This will be either Standards met or Standards not all met

Met The pharmacy has met all the standards for registered pharmacies
Not all met The pharmacy has not met one or more of the standards for registered pharmacies

What do the summary findings for each principle mean?

The standards for registered pharmacies are made up of five principles. The pharmacy will also receive one of four possible findings for each of these principles. These are:

Excellent practice The pharmacy delivers an innovative service and benefits the whole community and performs well against the standards
Good practice The pharmacy delivers positive outcomes for patients and performs well against most of the standards
Standards met The pharmacy meets all the standards
Standards not all met The pharmacy has not met one or more standards